Legal information and privacy policy

  1. We, Tetra Pak (UK) Limited ("Tetra Pak"), appreciate your interest in our products our recycling initiatives and your visit to If you have a request for information or would like to submit information to us, please go to our Contacts page and complete the appropriate form. You will find links to all local Tetra Pak offices on the Contacts page.
  2. How do we collect information?

    Personal data

    In order to respond to your questions or provide you with specific information which you have requested or applied for via the Contacts page, we will ask you for your name, address, e-mail address and telephone number. If you submit this personal information when applying for employment, we will collect this information, too. We consider your submission of such personal information to be your express written approval of us collecting such data for the purpose of contacting you via mail, e-mail or phone in order to respond to your request or application. Data submitted as part of a promotion on the Website will be retained and handled by Tetra Pak and as appropriate Third Party Promotor Müller and in accordance with the terms and conditions of that promotion. By participating in the promotion you agree to your data being handled in this manner.

  3. A cookie is a small piece of data sent from a website and stored in a user's web browser while the user is visiting that website. The existence of a cookie can be temporary during the browser session (session cookie) or saved for a period of time on your computer (persistent cookie).
    To make full use of the information shared on the Tetra Pak websites, your computer, tablet or mobile phone will need to accept cookies, as we can only analyse the use of our services, to improve and personalise your experience if we can track your behaviour by using the cookies. This information is only gathered while you are on a Tetra Pak website but cannot and will not gather information about other third party sites that you have visited. The cookies we use do not harm your computer, tablet or mobile phone, nor do our cookies store personal information about you.
    If you choose to fill out the specific Eloqua form, which you will find on our site then we can also link this information to the browsing information gathered by the Eloqua cookie. We then use this personal information to tailor our communication with you, including sharing information that we think reflects your interest and need, based on the shown interest of our web pages.
    For more information about the cookies we use, look here.
  4. How we use and protect the collected data

  5. No information provided by you or tracked using cookies, will be disclosed to any third party without your express consent or as permitted by applicable law. We may share your information with other Tetra Pak companies, or third party analytics on assignment from Tetra Pak for the sole purpose of responding to your questions or application, fulfilling your requests or providing you with requested information.
    It is important to note that at no time do we or any or our analytics attempt to identify you individually nor do we Tetra Pak will not collect any personal data about you (e.g. your name, address, telephone number or e-mail address) through the Websites without your knowledge and/or consent.
    We may use and keep the information collected on this Website to respond to your requests (via mail, e-mail or phone, as applicable), for compliance with our legal obligations and/or as otherwise permitted by law to protect our legitimate interests.
    We maintain organisational, technical and physical standards to safeguard and protect all your information against unauthorised disclosure, use, alteration or destruction.
  6. How you manage the cookies and how you opt out

  7. If you do not accept our use of cookies on our Websites, you can configure your browser to reject cookies by modifying your browser settings. However, if you chose to do so, we cannot guarantee that all functionality of our Websites will work as intended. The procedure for rejecting cookies will depend on what web browser you are using.
    Web browser cookies: You can choose how web browser cookies are handled by your device via your browser settings including to refuse or delete all cookies. If you choose not to receive cookies at any time, the website may not function properly and certain services will not be provided. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences or follow the instructions provided, which provides information for the most common browsers.
    Local Storage (Flash and HTML5): The most common browsers clear your locally stored data when you choose to delete/clear your cookies and web browsing data; consult the Help function of your browser for more details. Alternatively, you can manage which websites can store information (and how much) in Flash cookies by visiting the settings panel on the Adobe website.
  8. The 'Do Not Track' (DNT) function on your web browser

  9. DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies. This website does not currently respond to DNT requests, however, you may opt-out of tracking for analytics and advertising purposes using the links provided above.
  10. A uniform standard has not yet been adopted to determine how DNT requests should be interpreted and what actions should be taken by websites and third parties. We will continue to review DNT and other new technologies and may adopt a DNT standard once available.
  11. View all cookies for
  12. Social Media Widgets
  13. The Websites may use social media widgets to enable visitors to engage with content from our Websites on various social platforms (Facebook, YouTube, Twitter, LinkedIn etc.). To understand how and what information is collected and what cookies are set by these third parties, please refer to the privacy policy of the appropriate social platform.
  14. External websites and linking

    Links from our websites
  15. We, the Tetra Pak Group, create links to other websites for the purpose of offering you an opportunity to review connected and interesting information related to us and our businesses. These Third party websites are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of these websites may collect your personal information. Please ensure that you are satisfied with the Privacy Policy of these Third Parties before you submit any personal information.
  16. External links to Tetra Pak websites
  17. Linking from an external party to a website owned and controlled by us is only allowed if, and on the condition that the external website does not contain material which could be considered unlawful, threatening, defamatory, obscene, scandalous or profane or that could constitute or encourage a conduct that would be considered a criminal offence, give rise to civil liability or otherwise violate any law. We do not assume any responsibility whatsoever for the content or functionality of external web sites which are not operated or controlled by the Tetra Pak Group.
  18. Disclaimer

  19. We endeavour to keep the information of our websites accurate, including but not limited to, text, photographs, graphics and figures. This information is provided "as is" and we disclaim all warranties, expressed or implied about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information for any purpose to the extent permitted by applicable law. Further, we disclaim any warranty that our websites are free from infection by virus or anything else that has contaminating or destructive properties.
  20. Except as provided by applicable law, we do not accept any responsibility for damage, resulting from your use or inability to use this site or any content, services, or materials provided by or on this site.
  21. Copyright

  22. This website and all artwork, graphics, brochures, texts, photographs, packages, technical specifications ("Content") displayed herein is the copyright and property of Tetra Pak International SA, ©. All rights reserved. You may not reproduce, republish, translate or in any way distribute any parts of this website or the Content without the written permission from the owner, except that You may make one copy or download to a local hard disk for your personal and non-commercial use only.
    Any copies of the Content which has been duly and legally shared are only made available by the owner on the condition that you will not alter or modify such content, nor remove or change any proprietary notice on such Content.

Why Recycle?

Why Should Cartons Be Recycled?

Carton recycling is important for many reasons. The most important reason is that planet's resources are running out and recycling is one of the key ways we can help protect these resources. By recycling as many times as possible, not only do we reduce the amount of waste that is sent to landfill, we can all help reduce our carbon footprint. Cartons are also a valuable source of raw materials, which can be used to make a whole host of new things, so join us in calling people across the country to get Smart on Carton Recycling today.

The Carton Recycling Process

Download diagram as pdf

The Process

Below is a description of how cartons fed through the UK carton recycling factory are recycled as a step by step process:

  1. Baled cartons are dropped into a pulper, similar to a giant domestic food mixer,
  2. Water is added to the pulper, and
  3. The cartons and water are mixed for around 20 minutes
  4. Mixing cartons with water breaks down the packaging to produce a grey-brown mixture of aluminum foil, paper fibre and plastic
  5. The aluminium foil and plastic are separated from the paper fibre using sieves similar to a sieve used to drain rice or sieve sand
  6. The paper fibre is recovered to make paperboard for new packaging materials such as card tubes, which can be used to make tubs for hot chocolate or gravy granules
  7. The remaining mix of plastic and aluminium can then be used in things like play mats and building materials.

The UK carton recycling factory is run by the beverage carton trade association ACE UK and the paper mill operator Sonoco Alcore. Tetra Pak is a founding member of ACE UK. Watch ACE UK’s video on carton recycling in the UK below.

Why choose cartons?

They are the smart environmental choice

Cartons are:

Renewable: they are predominantly made from paperboard which in turn is made from the natural renewable raw material – wood. Renewable resources are natural resources that, if managed properly, are replaced by natural processes at a rate comparable to, or faster than, they are used up. This is especially important as our planet’s resources are running out.

Transport Efficient: Cartons are transport efficient before and after filling. They are lightweight and space efficient, meaning fewer trucks on the road!

Low carbon: the wood used to make the paperboard in cartons is a renewable and the paperboard is produced from wood mainly using renewable energy. This helps lower the carbon footprint of your package. Cartons are repeatedly shown to be a low carbon packaging choice in life cycle studies across the world.

Recyclable: Cartons are widely recyclable across the UK & Ireland. To find your nearest carton collection point, use the interactive map on

They protect the goodness of the product inside… Cartons can help keep out harmful light and air which can degrade the valuable minerals, vitamins, taste, colour and even smell of the drinks you buy. For example, milk is a valuable source of Vitamin B2, (also known as riboflavin).

Vitamin B2 has a number of important jobs to do, from helping keep skin, eyes, the nervous system and mucous membranes healthy, to helping produce steroids and red blood cells. It may also help the body absorb iron from the food we eat.

Vitamin B2 is however sensitive to light, so it is great to know that the milk in cartons are protected from this to help keep the Vitamin B2 locked in!

Vitamin C is more sensitive to oxygen and you can clearly see how oxygen affects fruit when you cut it in half and see it start to turn brown. This is why our long life cartons are made up of special layers that help keep out the air, so the goodness inside is protected, until you need it, without the need for preservatives or refrigeration. Further information

They are easy to use; anytime, anywhere: Cartons come in a whole range of shapes and sizes, with a variety of easy to use caps, closures and straw solutions to suit your every need. Our long life cartons protect the goodness of the product without the need for preservatives or refrigeration, until they are opened, meaning that they are great when you are out and about or short of fridge space, but always need a back up.

Our rectangular school milk packs are the perfect size to ensure kids get their daily dose of dairy and all the goodness that brings, they are easy for little hands to hold and the use of straws helps minimise any mess.

Not only that, after the kids are done, the cartons are easy to squash flat, helping to save space in recycling bins.

Straws: Straws are easy to use and help children and adults drink from the carton anytime anywhere. Once the straw has been used it is important to ensure that the straw is recycled.

A carton and straw sent to the UK recycling factory would result in the straw coming out of the recycling factory with the other plastics and aluminium which can be later recycled into new things.  Leaving the straw in the carton and placing the carton and straw in the correct recycling bin is the best thing you can do to help ensure that straws are recycled. The person collecting the bin will then need to ensure that its contents is sent to the UK carton recycling factory.

For more information, visit: